Ah, conveyancing â the noble dance of property transactions. A world that involved land registry, client hand-holding, and the eternal wait for the missing management pack or forgotten searches! (I am off course not entirely innocent in this, but for the purposes of writing this post, lets assume I am perfect!)
But nothing â and I mean nothing â tests the patience of a conveyancing solicitor quite like dealing with that solicitor on the other side. You know the one. They treat email replies like fine wine (must mature for 5-7 working days), CC their entire firm in every correspondence (OK a bit of an exaggeration), and will die on the hill of a missing âtheâ in the contract.
So grab your de-caff tea, straighten your tie (or hoodie, no judgment), and letâs dive into the delightfully awkward ballet of dealing with difficult counterparts in conveyancing.
đ The Curious Case of the Unresponsive Solicitor
Letâs start with the classic: The Phantom. They vanish for days, only to return with a one-line email asking for a document you sent last Tuesdayâtwice.
Survival Tip:
Forward the original email with attachments and a cheery note like:
âJust in case the document got lost in the property dimension đâ
Bonus points if you reference Mercury being in retrograde.
đ The Over-Talker
These folks call instead of emailing. A lot. They begin with the weather, detour through Brexit (in the good old days, more likely this hot weather at the moment in the UK), and eventually meander their way to asking if the searches are back.
Survival Tip:
Politely steer the conversation like a canal boat captain. Try:
âLovely to catch up! Letâs pop it in writing so weâve got a clear trail for both clients. Iâll follow up now.â
Then swiftly hang up and run for caffeine.
âïž The Drama Queen (or King)
They threaten to collapse the deal over something very simple and fixable with the appropriate indemnity insurance policy. They use phrases like âwholly unacceptableâ and âdeeply concerningâ about something which in the grand scheme of things should not even being discussed by solicitors.
Survival Tip:
Channel your inner yoga instructor. Breathe in calm, breathe out sarcasm. Reply factually, not emotionally.
And if it gets too much, remember: the delete button is only symbolic for your feelings. Not legally binding.
đ The Passive-Aggressive Emailer
Youâll spot them by their signature move:
âAs previously statedâŠâ
Or worse, the triple full stopâŠ
Survival Tip:
Match their tone? No. Rise above it, but with flair.
Try:
âThanks for your email. Just to confirm, weâre on the same page hereâŠâ or gently remind them we are all working towards the same goal – sale/purchase of a house that everyone wants to complete.
Sprinkle in a smiley face if youâre feeling spicy. đ
đ Top Tips for Navigating the Conveyancing Jungle
- Keep Records Like a Victorian Archivist â Every email, every call. You never know when youâll need to play the âwell actuallyâŠâ card.
- Use Templates â The best armour is a good standard reply. Saves time and emotional energy. I also use an app called TextExpander but there are alternatives – saves a huge amount of time for phrases, emails or text you use often.
- Celebrate Small Wins â Completion statement balanced? Reward yourself with a biscuit.
- Practice Legal Mindfulness â Repeat after me: âItâs just a house. Itâs just a house. Itâs just a houseâŠâ
- Vent (Responsibly)Â â Group chat rants are essential. Just donât accidentally reply all. Talk to the legal secretaries, have a fellow colleague whom you can trust and vent too.
đ Final Thoughts
Working with a difficult solicitor is part of the great UK conveyancing experience. Like rain in July or overcooked teaâannoying, inevitable, and vaguely comforting in its predictability.
So next time you find yourself staring at an email that reads like a Jane Austen rejection letter, just smile. Remember: Youâre the reasonable one. The calm, capable, caffeine-fuelled legal wizard bringing people closer to their dream homeâdespite the chaos.
Now go forth and complete! đĄ
âïž Solicitor by day | đą Cruising the seas and navigating the law | Sharing legal tips & travel tales | đČ Follow my journey on Instagram | Threads | TikTok | BlueSky |